General
“Ikaki” is a traditional African fabric known for its vibrant patterns and cultural significance. The term “Ikaki” originates from the Ijaw tribe of the Niger Delta of Nigeria, which translates to “clothe of the to rouse” and represents culture, heritage, resilience, love and strength. During the early stages down to the end of the British colonial rule in Nigeria, Ikaki was the exclusive ceremonial attire for royal families in Ijaw.
Yes, we take pride in ethically sourcing our Ikaki fabrics, ensuring fair labor practices, and supporting local artisans and communities.
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Certainly! We offer customization options for Ikaki fabrics, allowing you to create unique pieces tailored to your individual needs and creative vision.
Yes, Ikaki fabrics are versatile and can be used to create a wide range of clothing items, including dresses, skirts, tops, and more. Their durability and vibrant colors make them ideal for various fashion projects.
Shipping
We offer various shipping options to accommodate our customers’ needs, including standard, expedited, and international shipping.
We ship our African fashion products internationally to numerous countries around the globe. Some of the countries we commonly ship to include the United States, Canada, the United Kingdom, Australia, and many more. Our aim is to make our unique African fashion accessible to customers worldwide, spreading the beauty and cultural significance of our designs to diverse corners of the globe. If you’re unsure whether we ship to your country, feel free to reach out to our customer service team for assistance.
Shipping times may vary depending on your location and the shipping method selected. Typically, orders are processed within 14 business days and delivered within 21 business days.
Yes, we ship worldwide to ensure that customers everywhere can enjoy our African fashion offerings. International shipping rates and delivery times may vary.
Yes, Ikaki fabrics are versatile and can be used to create a wide range of clothing items, including dresses, skirts, tops, and more. Their durability and vibrant colors make them ideal for various fashion projects.
We may offer free shipping promotions from time to time. Be sure to check our website or sign up for our newsletter to stay updated on any special offers or discounts.
Returns:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you must lay complaints in the first 24 hours of receiving the order, and return it within 5 days for an exchange or a gift voucher to make another purchase.
To initiate a return, simply contact our customer care and Please make sure to include your order number and reason for the return to expedite the process. If it meets our criteria for order returns, then we can begin the process.
While most items are eligible for return, certain items such as [insert exceptions here] may not be eligible due to hygiene or customization reasons. Please refer to our return policy for more details.
Once we receive your returned items, we will process your exchange or the gift voucher within 7 business day. You will be notified via email once the process is complete.
Once we receive your returned items, we will process your refund or exchange within [insert timeframe]. You will be notified via email once the process is complete.
Sizing:
We provide detailed sizing charts for each product to help you find the perfect fit. Simply refer to the sizing chart located on the product page and measure yourself accordingly.
If your size is not available, please contact our customer service team, and we will do our best to assist you in finding a suitable alternative or providing information on future availability.
While we primarily offer standard sizing, some products may be available for custom sizing upon request. Please reach out to our customer service team for more information.
While we primarily offer standard sizing, some products may be available for custom sizing upon request. Please reach out to our customer service team for more information.
If you receive an item that doesn’t fit, please refer to our return policy for information on how to exchange it for the correct size. While we cannot offer a full refund, we can offer an exchange or provide a gift voucher for your next purchase. Even at this, you still own the previous order and you may not need to return it.
We want you to feel confident and comfortable in your purchase.
